Archive for the 'Uncategorized' Category

Pet Travel – You Still Can Take FIDO

Wednesday, June 25th, 2008

With the airlines adding so many additional costs to traveling these days, it is still possible to take your pet with you-but it is going to cost a little more.  Sandy Robin’s article on MSNBC.COM published today-June 25, 2008 explains the basic rates that each airline is charging domestically these days to fly with you pet: http://www.msnbc.msn.com/id/25333275/
She also explains some of the airline ‘perks’ that are offered with mileage programs for pets.  The airlines have really fine tuned their policies and procedures for taking pets but you still need to know what to do to prepare your pet for the journey and if you are traveling to an international destination, you must be extra diligent in your pet planning. 
It is well worth your money to pay a professional to help you plan your pet’s travel.  Did you know that you cannot import a pet directly from the USA to Barbados?  Well you can but are you prepared for quarantine expenses when your pet arrives?  Did you also know that you need a ‘Commercial EU Pet Certificate’ when sending a pet into Finland-even though it is a family pet and has no commercial value what so ever?  You can take your pet to Hawaii now if you prepare properly in advance according to the guidelines set down by the local government of Hawaii.  And you can take your pet with you in the cabin of the aircraft if you want…however you will be hard pressed to find an airline that will allow this….The only one that allowed it was ATA and they have ceased service.
So, call a pet travel agent…it is so worth it!
Visit www.puppytravel.com to see what services you can receive and be sure and take the time to read the “on-line testimonials!”  Don’t you just love your pet?

Pets and Travel- Say What????

Thursday, May 8th, 2008

Just when I thought I had heard most everything!  I have been an airline reservation agent, a travel agent, a corporate travel manager and now a travel agency owner and thought there was no longer a question that would really amaze me.  However…..I got one the other day.  A woman called to see how much it would cost to ship her cat from San Diego to Kansas City.  I advise her of the estimated amount.  She paused and asked me “Do you know if the U.S. Postal Service will let you send a cat in the mail?”  I literally was speechless for about 10 seconds…thinking did she just ask me what I THINK she asked me?  I quietly said “No.”  What do you think PETA would have to say about that?

Can You Trust working with a Pet Travel Agency “On-Line”?

Friday, April 4th, 2008

It was reported by the government recently that “Money lost in Internet crimes hit a new high last year, topping about $240 million”.  It also stated that one of the biggest scams on the Internet is fraud that involves pets.  You do have to be careful!  Any pet shipper and/or pet travel agent in the United States can tell you of stories from clients and colleagues where people were completely ripped off by using an on-line company to purchase a pet.  A big part of this scam is the actual shipping of the pet to you the buyer.  Scammers have been known to use the names of established pet shipping companies.  They tell the buyer that their purchased pet is being delivered by one of these companies…when in fact it is a total lie.  As pet shippers we are very aware of these scams and do all we can to sort them out and get them off the internet.  If you need to use a pet shipper or pet travel agent here are things you need to look for:
 

1-Are they a member & in good standing with IPATA-International Pet and Animal Transportation Association?
www.ipata.com
2-Does the company offer references of past clients whom you can contact independently if requested?
3-Does the company that works with the animals have a USDA handler’s license?
4-Can the company answer specifically all questions regarding the transportation of your pet from origination to destination?
5-How long have they been in business and can they document this information for you?
 

Be careful and do your homework!  There are WONDERFUL companies that ship animals all over the world…just make sure you know who they are!
 

www.puppytravel.com

Pet Travel Agents are so WORTH IT

Monday, March 10th, 2008

Pet Travel Consultations are so WORTH IT 
Many individuals these days are thinking that they can go ahead and plan their pet’s travel on their own-directly with the airlines.
That is true you can…but how much patience do you have?  With summer around the corner you need to remember that not all airlines accept pets in the summer months and some have some very stringent restrictions regarding temperatures.  Did you know that Puppy Travel is the only full service pet travel agency for passengers and their pets in the United States?  We are very experienced and we know what we are doing.  If you are traveling internationally with your pet you are definitely going to want our help.Remember in the ‘good ole days’ when you needed to go somewhere you picked up the phone can called your travel agent?  

If you are traveling with your pet….look no further…contact your pet’s travel agent! 
www.puppytravel.com

Coming soon:
Send us a photo of your pet and get a discount on a quote!
What a deal!

 

Pet Travel for all kinds of Pets!

Wednesday, October 17th, 2007

pet traveltravel for pets

It has been 5 years now since I started my pet travel agency. Mostly I do travel planning for cats and dogs…I have however done some other ‘pets’. I did 2 little chinchillas “Ben and Jerry” from the United States to Germany. They did great. Had a bit of a hassle convincing the airlines that chinchillas are not ‘endangered’ species.
I also imported a pet rabbit to Argentina – “Shadow”. The USDA has a special form for rabbits importing into Argentina. The export agent in Buenos Aires got a bit upset when it said ‘MINK’ on the top of the form….it actually was for minks And for rabbits. Shadow did just fine on his journey to Argentina.
Next personal challenge: Getting my neighbors dog ‘Izzy” from Salt Lake City to San Jose, Costa Rica. It is so hard to do friends and family travel! Things that come so easily with clients seem to worry me more when they see me every day!

Pet Travel Agent - Strange Requests

Friday, September 21st, 2007

I got a call yesterday from someone asking if I shipped ’snakes’…easy answer “No”. I did have someone during Katrina call me because they had a ‘pet rat’ and needed to get it out of Louisiana. The airlines were giving her grief about the cage. I told her to buy 2 cages that fit into each other and turn one-one way the other the opposite way inside of each other to see if the airlines would accept it. Never heard back. Hope it worked out for her. Other strange requests-ferrets, chinchillas, monkeys, birds…. We do love our pets! Want to have more pet travel fun:

http://www.myspace.com/puppytravel

PET TRAVEL AGENT QUESTION OF THE DAY

Thursday, September 20th, 2007

Why won’t the airlines take ‘pit bulls’? Mine is so sweet and would never hurt anyone? This is something I hear several times a week. There is no doubt that an owner would think their dog is wonderful and would never hurt anyone. It probably would not. However, it is unfortunate that a few people train their pit bull dogs to be protective to a point of over aggression. Unfortunately, it has ruined it for everyone and the airlines just will not take them.

For more pet travel fun and info visit:

http://www.myspace.com/puppytravel

What’s wrong with the travel industry?

Tuesday, August 21st, 2007

A Pet Travel Agent’s Perspective

The media is reporting that this summer has been the worst on record for the travel industry. Passenger complaints are up, airport delays are off the charts and airline employees are disgruntled and angry. In 1992 the airlines decided to begin to cut travel agent commissions and within 24 months they cut them completely. This in my mind is where it all began. I started my career with Eastern Airlines in 1984. At that time 90% of all bookings and reservations for the airlines were made by pet travel agents. We were told to “be nice to the travel agents they are our largest source of revenue”. Now some 23 years later the ‘travel agent’ is an oxymoron. The airlines cut travel agents completely out of the distribution and service process and ASTA-the American Society of Travel Agents-completely dropped the ball by not lobbying for travel professionals and taking a stand that if the airlines were going to cut revenue streams to agents the traveling public was going to have to feel it too. Instead travel agents tried to make it without the commissions and virtually eliminated their own profession in the process. The airlines need travel agents! When flights are canceled and passengers need information, they need to be able to contact a professional immediately for help-cell phone, text messages, and email messages work great. Calling 800 numbers and/or waiting in long lines are not working! If the airlines are not willing to pay for this help, the traveling public is not going to get it and things are not going to get better. In the long run the amount the airlines can pay to compensate the travel agents is nothing compared to completely going out of business.

Challenges of Pet Travel: Grumpy, Ornery People

Saturday, July 14th, 2007

Summer for any pet travel agent is a busy time. People are on the move during the summer months. This week I have been trying to help a client move her sisters 3 dogs from Texas to Tanzania. The client came to me because she was frustrated with the first company that was trying to help her. She was pretty warn-out with all the details. I tried to simplify her life and went against my better instincts and used a different exporting city than L.A./LAX to ship the dogs to Africa. Never doing that again; ended up working with a ‘colleague’ that I had never worked with before. She was nice at first-quite the bragger about her company and what she did. When things started to get complicated-which they can when dealing with live animals and pet travel to the other side of the world, she got down right mean. I am trying to make things work for my client and she starts feeling ‘put out’ by the job and then accuses me of asking her to do something ‘unethical’ that I wouldn’t do but would have her do. Right, no way. Bottom line: bad communication and too much emotion. Who’s got the time to deal with that? Long story short, we are shipping the dogs to L.A. to the best exporter in the United States-the one I should have used in the beginning-and dogs will do fine. Life is just too short to deal with unhappy mean people-it’s summer!

Summer is Here! Tips for the traveling pet!

Monday, May 14th, 2007

Summer pet travel is here! Pet travel in the summer is always a challenge. Many of the U.S. domestic airlines start to impose their summertime embargoes. Delta Air Lines will not allow any pets to be checked from May 15 to September 15, 2007. They will allow pets that can travel ‘in-cabin’ as long as they fit in a crate or sherpa that will fit under the seat in front of you. There is a limit on the number of in-cabin pets allowed per flight so be sure they know in advance that you are taking a pet on board with you. American, Northwest and United Airlines have the same rules for carry-on pets but will accept a “checked pet” with a passenger as long as the temperatures in every city on the travel itinerary do not exceed 85F. This can be a real nail bitter if you already have your tickets and are hoping to check your pet as extra baggage to travel with you. They claim that it is for the safety of the pet and you want to believe that. A traveler has to wonder why Lufthansa, KLM, Air France and many other international carriers do not impose a temperature restriction or embargo during the summer. Is it because they are savvier to pets or is it because the domestic U.S. airlines just don’t want to hassle with pets? Remember that once the pets have been loaded onto the aircraft the temperatures in the ‘hold’ are the same as the passenger cabin and are regulated by the pilots on most aircraft. The concern is the tarmac. The tarmac is the same temperature for all airlines at LAX so why the difference? I have no idea.
That being said, if you want to take your Labrador with you to Jackson Hole this summer you cannot. Delta Air Lines is taking no live animals in or out of Jackson Hole; accompanied or not. The closest airport you will be able to fly into is probably Salt Lake City / SLC. You may be able to squeeze in on Delta into SLC during the early morning hours or late after the sun goes down. We get many inquires to drive pets from SLC to Jackson Hole. We are happy to do it for you and will take excellent care of you pet. It is pricey with the travel distance + the cost of fuel you are looking at $750US for the transport alone. We do it all the time. Give us a call toll free at 877-261-3555 and we will put you on our calendar! Happy Traveling! www.puppytravel.com

Pet Travel Advice for Dummies:

Don’t purchase an airline passenger ticket if you are planning to take your pet with you until you have checked with the airline to see what their summer pet travel policies are! If you are flying Southwest Airlines they do not take pets at all …. Ever.